Customer Reports Spoofed Robocall Offering 30% Discount As Showing From Utility
A consumer wrote the Cleveland Plain Dealer stating that they received a robocall with the ID showing (in a misrepresentation) the call as from FirstE...
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FTC, AGs Announce New Crackdown on Illegal Robocalls
The Federal Trade Commission and various state attorneys general announced a crackdown on illegal robocalls
See a news release here
See a summary o...
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Police Warn Of "Aggressive" Door-to-Door Energy Marketers Asking To See Utility Bill
Police in Upper Darby, Pa. have warned residents of "aggressive" door-to-door energy marketers asking to see their utility bill, WPVI reports
One suc...
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Chron: Calpine Reverses Losses After Going Private (Retail Marketing Strategy Discussed)
The Houston Chronicle published a profile on Calpine's success after going private
Of note, in discussing the company's plan to grow the company's cu...
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Champion Energy Signs Astros' Alex Bregman To Pitch Power
The Houston Chronicle reports that Champion Energy has signed Astros third baseman Alex Bregman to appear in advertisements and promote Champion Ene...
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New Amendment To Illinois Retail Energy Market Bill Prohibits All Termination Fees
A House amendment to Illinois bill SB0651, which has already passed the Senate, would prohibit all termination fees for mass market electric and natur...
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PUC Denies Rehearing Of Order Granting Waiver Of Third Party Verification For Certain Sales
The Public Utilities Commission of Ohio denied rehearing of its prior order granting a waiver of the third party verification requirement contained in...
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Report: Retail Energy "Industry" Agrees To Ban On Low-Income Customer Shopping
Crain's Chicago Business reports that the retail energy "industry" has agreed to certain provisions in Illinois SB 651, which contains various revisio...
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Singapore Retail Energy Supplier Challenges Customer Intertia With Mock Old Phone Booth
Geneco, Seraya Energy’s retail energy brand in the Singapore market, has created a mock 1990s style phone booth to challenge customer inertia to...
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Customer Says Retail Supplier Charged Over $20,000 More Than Default Service Over Past Decade
In a story concerning a previously reported Illinois bill SB 0651 addressing the retail energy markets, including generally prohibiting service to ass...
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Floor Amendment To Retail Energy Bill Would Adopt Switch Block
Filed floor amendment 002 to Illinois SB0651 would, among other things, allow customers to request a switch block on their account, and prohibit early...
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AG: "Almost Nobody" Saves On Retail Supply Contracts
In remarks concerning his announcements urging the passage of a bill (SB0651) that would impose numerous new restrictions in the retail energy market,...
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CT OCC, AG Push For Passage Of Bill Banning Auto-Renewal Of Electric Supply Contracts
Connecticut Attorney General William Tong and Consumer Counsel Elin Swanson Katz urged legislators to pass House Bill No. 7155, An Act Concerning Con...
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Illinois Bill Would Require Affirmative Consents For Renewals, Affirmative Consents For Renewals
SB0651, introduced in the Illinois Senate, would, among other things, require affirmative consent for renewals onto a higher rate.
The bill would p...
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Connecticut Bill Requiring Affirmative Consent For Renewals Advances; Must Record Entire Sales Pitch
A joint energy committee of the Connecticut legislature has reported favorably a substitute for H.B. No. 7155
The revised H.B. No. 7155 provid...
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