The Allentown Morning-Call has a story covering Hiko Energy's answer to a complaint from the Pennsylvania PUC Enforcement Staff which is seeking a nearly $15 million penalty against the supplier, and license revocation.

As first reported by EnergyChoiceMatters.com, Enforcement Staff alleged that Hiko's disclosure statement for the affected customers informed customers that they would receive a guaranteed rate for "the first six monthly billing cycles" (the introductory period) that would be "1-7% less" than the local EDC's Price To Compare, but that Hiko billed a rate which exceeded this guaranteed rate.

According to the Morning-Call, Hiko said it has reimbursed a "substantial" number of customers, and also argued that the PUC lacks authority to order refunds (an argument made by several suppliers recently, and one which we are eagerly awaiting to arrive at the Commissioners for precedent-setting disposition).

See Allentown Morning-Call for full details on Hiko's defense

Tags:
Hiko Energy   Pennsylvania   Compliance   Complaints   Polar Vortex  

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