TXU Energy announced various measures to assist customers impacted by recent storms in North Texas

TXU Energy will work with individual customers impacted by the storm to:

• Waive late fees

• Extend payment due dates

• Reduce down payments and defer balances over equal installments

• Additionally, bill-payment assistance is also available through TXU Energy Aid. The funds, which are donated by the company, its employees, and customers, are allocated to existing TXU Energy Aid agency partners serving North Texas.

In addition to the ongoing work of TXU Energy Aid, the company is collaborating with the Salvation Army and other agency partners by making financial donations where they can be the most impactful.

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