Parent of Utilities With Retail Choice Creates New Chief Digital Officer Role
American Electric Power has named Derek Kramer vice president and chief digital officer, a newly created role with responsibility for leading AEP's digital strategy and overseeing the development of digital solutions to improve business processes and service to customers.
Kramer will report to Lana Hillebrand, executive vice president and chief administrative officer.
Hillebrand said of Kramer: "His experience in business technology, data analytics and project management will help drive the development of new digital strategies and projects to improve operations and enhance service to our customers."
Kramer has been chief information officer for Service King Collision Repair Center in Dallas since 2015. From 2013 to 2015, he was a business technology leader for Pacific Gas and Electric. Previously, he held a variety of technology and leadership positions at Tyco Integrated Security, Motorola and IBM.