Citizens Utility Board Giving Away $25 For Customers Sharing "Horror" Stories About Retail Suppliers
October 28,2014
The Illinois Citizens Utility Board is offering customers a chance to win $25 by posting their customer-service "horror" stories with retail suppliers or utilities to CUB's Facebook page.
CUB said among the most horrifying deals seen in the past is: "The woman who was locked into an alternative gas supplier's five-year, $1.19 per therm rate—about 42 percent higher than the utility price at the time. The truly horrifying part was that the salesman closed this bad deal by posing as the female customer."