The Pittsburgh Post-Gazette reports that FirstEnergy Solutions, in letters to residential customers whose contracts are expiring and to whom FES is not offering a renewal contract (part of its previously announced exit from the mass market), has stated that customers will be subject to a $25 early termination fee if they leave before the end of the contract.

"Please note that if you cancel your existing contract with us before your December meter read date, you may incur a $25 early termination fee," the Post-Gazette quotes one such letter as stating.

"You can avoid this fee by remaining a valued FirstEnergy Solutions customer until the end of your agreement," the Post-Gazette quotes the letter as stating (emphasis added -- apparently the customer's value is so high FES does not wish to continue serving them)

The Post-Gazette quotes an FES spokesperson as stating that the early termination fee was "required" to be disclosed since it was part of the original T&C's.

"Whether or not we necessarily impose that is a different issue," the FES spokesperson told the Post-Gazette

See the Pittsburgh Post-Gazette for more

Tags:
FirstEnergy Solutions   FES   Pennsylvania  

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