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TLSC Asks Legislature To Address Enhanced Electricity Customer Protections For Hurricane Victims

November 07,2017

The Texas Legal Services Center has written Byron Cook, Chairman of the Texas House State Affairs Committee, asking that lawmakers address enhanced customer protections for Hurricane Harvey victims

TLSC noted that the State Affairs Committee has already been asked to determine whether current rules and regulations hinder effective responses to natural disasters in areas within the Electric Reliability Council of Texas (ERCOT) and outside ERCOT.

TLSC noted that it filed a petition with the Texas PUC seeking to extend enhanced consumer protections, for a period of one year, to victims of Hurricane Harvey (see details here)

"All the organizations signed on to the Petition know that there are Texans still in the midst of the flood emergency who need the emergency special rules and fee waivers just as much as those victims who received these special considerations immediately after previous hurricanes," TLSC said

TLSC asked that, "the committee carefully review and if necessary establish standards for enhanced customer protection procedures to expedite a family's involuntary relocation following a natural disaster."


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