The Illinois Commerce Commission has opened a formal investigation of Major Energy.

An order opening the investigation was not yet available, but ABC-7 Chicago reports that the investigation was opened due to alleged, "misrepresentation and deceptive marketing practices," specifically with respect to variable rate contracts.

Major Energy provided RetailEnergyX.com with the following statement regarding the ICC's action:

"We don’t comment on specific cases or customer accounts or any pending or ongoing investigations, but we maintain that any increase in rates our customers have experienced were a result of the volatile energy market and a direct result of real market costs. We have and continue to constantly reach out to our customers regarding fixed rates and price protection plans but ultimately the customer makes the decision. We will fully cooperate in any investigation and look forward to being completely vindicated in this matter."

See ABC-7 Chicago for more

Tags:
Major Energy   Complaints   Illinois   Polar Vortex   Variable Rates  

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