British Gas, a Centrica company, announced the launch of its latest innovation in the home, "Boiler IQ".

The new technology, "is the first UK product to remotely take data directly from sensors in the boiler to detect faults, enabling British Gas to call an engineer for you."

Boiler IQ’s intelligent technology will constantly monitor the boiler, sending data directly to British Gas. As soon as a fault is detected, the customer will be alerted by text and then telephoned to arrange an engineer visit.

Faults can be diagnosed remotely, helping the engineer to know what replacement parts might be needed, ensuring the problem can be fixed more quickly.

British Gas plans to take the technology further in the future, and expects eventually to be able to predict faults even before a problem occurs in the boiler.

Boiler IQ is British Gas’ latest innovation as it bids to stand apart in the home services market, and forms part of the company’s £500m investment in the smart connected home.

The product will be available first to British Gas HomeCare customers with an eligible Worcester Bosch boiler.

See www.britishgas.co.uk/BoilerIQ for more

Tags:
Centrica   Innovation   Smart Energy  

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