Consumers Energy said that it, "is providing a new, more streamlined bill for its customers, which is being sent by mail and email this week to households and businesses across Michigan."

"We want to make it simple for residents and business owners to understand their bills and easily find and use the information they need," said Garrick Rochow, Consumers Energy's vice president and chief customer officer. "Our redesigned bill provides the essentials, such as the amount due, due date and variety of ways to pay, and it will help people make informed decisions about their energy use by providing detailed historical information."

The changes are reflected in paper bills and in bills that Consumers Energy customers receive electronically.

The new bill is the result of more than six months of research and includes suggestions from residential and business customers, the company said. In response to their comments, bills now will include 13 months of past energy use information for households and 24 months for businesses.

Consumers Energy said that other features include:

• "A simpler design with larger, more colorful text and graphics will make bills easier to read and understand."

• "From auto-pay, to same-day payment by phone and more, you'll be able to view all the ways to pay your bill in the same place on each bill. "

• "Besides past monthly energy use, the new bill also contains information on how much energy customers used per day in the previous month, and how much it cost per day. "

See more on the redesigned bill at www.ConsumersEnergy.com/newbill

Tags:
Michigan   Billing   Consumers Energy  

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