SEMCO Energy Gas Company issued a news release alerting customers of, "possible deceptive telemarketing tactics targeting natural gas customers in the SEMCO ENERGY service areas."

"The Gas Company has received numerous complaints of customers being called by people claiming to be with SEMCO ENERGY, offering to put them on a special rate and asking for personal information including the customer's account number," SEMCO Energy said.

SEMCO ENERGY does not telemarket customers and ask for account information. Customers were advised to be mindful about sharing personal information, including natural gas account information that they provide in telephone or door to door solicitations.

SEMCO ENERGY informed customers that they have the option to buy their natural gas from an alternative gas supplier, but that SEMCO ENERGY does not solicit customers to sign up for the Gas Customer Choice program. SEMCO ENERGY directed customers to the Michigan PSC's website for a list of authorized alternative gas suppliers and more information about choice

Tags:
Michigan   Natural Gas   Sales & Marketing   Telemarketing  

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