Unitil Accused Of "Deceiving" Customers Over Back Charges When Switching to Retail Supplier
March 31,2015
The New Hampshire Union Leader has published a story on customer complaints regarding Unitil's new application of the default service rate re-calculation to customers leaving utility supply.
EnergyChoiceMatters.com first reported earlier this month (click here) that Unitil's commencement of charging the default service rate re-calculation, after previously not enforcing the tariff provision, was drawing customer complaint, and would be examined by the PUC.