ComEd To Provide Personal Reliability Reports To Residential Customers
March 04,2020
ComEd is providing customers with their own personalized reliability reports during the month of March.
The reports summarize the percentage of time customers received power over the course of the prior year and the number of outages they experienced, if any. Customers will be able to compare this information with the previous year, as well as the percentage of time power was available for their municipality and for the nearly 4 million customers across the communities ComEd serves.
Residential customers will receive their reports with their March 2020 bills if they were customers of record at their current location as of Jan. 1, 2019, and have not stopped service with ComEd by the time they receive their March bill.