Ofgem Selects Retail Supplier To Take On 134,000 Customers From Failed Supplier Toto Energy
October 28,2019
U.K. regulator Ofgem has appointed EDF Energy to take on supplying Toto Energy’s 134,000 domestic customers. As previously reported, Toto Energy ceased trading
This follows a competitive process run by Ofgem to get the best deal possible for customers.
"EDF Energy is offering customers a competitive tariff, and many of Toto’s customers will see a reduction in the price they pay. All outstanding credit balances, including money owed to both existing and former customers of Toto Energy, will also be honoured. EDF Energy will absorb all of the costs of honouring customers’ credit balances and the migration of customers," Ofgem said
"EDF Energy has also agreed to absorb the costs of taking on these customers and outstanding credit balances, which means the extra costs will not fall on the industry or households," Ofgem said