Crain's: Retail Supplier With 2% Of Market Share Accounts For 19% Of Complaints
September 23,2019
Crain's Chicago Business reports that for the period November 2018 through April 2019, Spark Energy, which Crain's says accounts for 2% market share in Illinois, had 19% (253) of complaints filed with the Illinois Commerce Commission during that time
Crain's reports, "The Illinois Commerce Commission has seen a surge in consumer complaints this year against Spark Energy..."
Spark Energy issued the following statement: "We take all consumer complaints seriously and have always worked cooperatively with the ICC to address them. If Illinois residents have concerns about their experience with Spark Energy, they are encouraged to contact our Customer Care department at (877) 547-7275."