Solarplicity Supply Limited, a U.K. retail energy supplier with around 7,500 domestic customers and less than 500 business customers, has ceased to trade.

Ofgem will choose a new supplier to take on all of Solarplicity’s customers. This supplier will contact these customers shortly after being appointed.

As previously reported, in late July 2019, Toto Energy acquired the "bulk" of Solarplicity's customers (with about 43,000 going to Toto). Toto Energy has been in contact with customers that have been switched to them.

Ofgem’s SOLR process only applies to those customers that remained with Solarplicity.

Customers that have been contacted by Toto, will have their transfer managed by them. For customers that have not been contacted by Toto, Ofgem will manage their transfer once it has appointed a new supplier in the coming days.

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U.K.   Solarplicity  

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