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District Attorney Warns Customers After Multiple Reports Of Retail Energy Slamming
August 12,2019 The Yolo County (Calif.) District Attorney is informing Yolo County residents to be aware of utility service providers who are switching customer’s gas or electric service without consent or authorization. "Residents who filed complaints to the District Attorney’s Office did not know that their service provider was switched until they received a letter from their primary utility service provider confirming their request to switch to another provider for gas or electric services. None of the residents who filed reports authorized the change. All of the residents live in the city of Woodland. The utility provider switch took place during June 2019," the AG's office said "While taking these reports from concerned community members, it’s noteworthy to mention that none of the residents that were filing a report ever spoke to a door-to-door representative from the new utility provider, nor did they go to the new utility provider’s website to make a change. Two of the residents called this new utility provider after they received the letter from the first energy provider. These residents were told that an adult son or daughter authorized the transfer of service. Neither of the residents have an adult son nor could daughter living in their home, so this information not be accurate," the AG's office said According to District Attorney Reisig, "The complexity of this unscrupulous activity makes it difficult to detect and hard to switch back. The best defense against becoming a victim of scams such as this is knowledge and vigilance."
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