This is Money UK reports that Switchd, an auto-switching and concierge retail energy supply shopping service, alleges that Scottish Power and EDF are withdrawing commissions from such auto-switching services
"By refusing to pay out to these switchers, [suppliers] are essentially starving them of the revenue they need to survive," This is Money UK quotes Morgan Young, head of growth at Switchd, as saying
This is Money UK notes suppliers which have ceased commission payments to the auto-switching services still pay commissions to comparison sites which list all available tariffs, but which do not automatically choose a tariff for the customer
This is Money UK reports, "Switchd believe the reason suppliers pay commission to comparison sites, whilst not paying auto-switching services, is due to the fact many people forget to switch provider or tariff after their initial contract has come to an end."
EDF told This is Money UK that it never had an agreement with an auto-switching site, but that some of the comparison sites with which it had agreements allowed auto-switchers to sell EDF plans via their platforms, which EDF requested the sites cease