From the U.K., SC Magazine reports on customer skepticism of smart meters, particularly when paired with retail suppliers' track record of poor customer service.

According to a survey cited by SC Magazine, "one in three (27 percent) consumers think that their energy supplier's track record of inaccurate billing, poor customer service and delays in problem fixing don't augur well for success with smart meter implementation."

"More than a third (37 percent) are convinced that smart metering will benefit energy suppliers the most from the installation of smart meters in UK homes; with just 28 percent saying it will be the consumer," SC Magazine reports

See SC Magazine for more