Shell Rebrands Acquired Retail Supplier As Shell Energy Retail, Will Launch Smart Home Offerings
March 25,2019
Shell today rebranded U.K. retail supplier First Utility as Shell Energy (Shell Energy Retail Ltd) and said that it has switched all of its British residential
customers to 100% renewable electricity.
Renewable electricity will now be offered as standard to all existing
and new customers, along with discounts at Shell service stations across Great Britain.
Shell Energy Retail Ltd
will be rolling out a range of smart home technology offers throughout the year, starting with smart thermostats
and home electric vehicle charging from today.
The brand change comes a year after Shell acquired First Utility, one of the largest challenger energy suppliers
in Great Britain.
"We want to attract customers with fair pricing, strong customer service and innovative offers that set us apart
from anything available today. Later this year, we’ll be announcing a string of exciting services that offer greater
convenience to householders and help make homes more efficient," said Colin Crooks, CEO of Shell Energy Retail Ltd, said.
Mark Gainsborough, Executive Vice President Shell New Energies, said: "This is a good example of our
approach to building a significant electricity business, in line with customer needs. Shell recognises the world
needs more energy with lower emissions and this will give customers more flexibility, greater control and cleaner
energy."
Shell Energy household customers of electricity and gas in Britain will enjoy:
• 100% renewable electricity as standard, on all tariffs
• Exclusive to Shell Energy customers via the Shell Go+ rewards programme, a 3% saving on fuel at Shell
stations in addition to the other benefits of Shell Go+. The Shell Go+ rewards programme offers Shell Energy customers will receive an exclusive 3% saving
on fuel at participating Shell stations for up to 60 litres per month, per household as well as the Shell
Go+ rewards programme offers
• A range of smart home offers including smart thermostats and a discounted offer on home electric vehicle
charger
• A Nest E smart thermostat and installation is included at no additional cost for customers who choose a
three-year, fixed-price contract.
• The electric vehicle charger discount is on a NewMotion Home Fast charge point capable of charging at
speeds of 7.4 kW on a single-phase connection. It reduces the recommended retail price of £409 to £349.
This price includes standard installation, six months of free access to smart services and the OLEV
government grant.