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Customers Receive Refunds Under Second Phase Of AG Settlement With Retail Supplier

March 18,2019



Massachusetts Attorney General Maura Healey announced that the second phase of a restitution program, part of a previously reported settlement with Viridian Energy LLC, has commenced, with the mailing of additional refund checks

The program is part of a $5 million settlement the AG’s Office reached with Viridian in March 2018 (see background and details on the settlement here)

During the first phase of the restitution program, Viridian returned approximately $1.8 million to 20,000 eligible customers across the state. Under the second phase, an independent trustee mailed $921,000 in checks to approximately 11,000 qualifying customers across the state on Feb. 22.

Eligible customers who did not receive a payment in the first two phases will receive a check in the remaining two phases, which are currently scheduled for mid-2019 and early 2020, respectively.

Customers qualify for restitution if they signed up for Viridian’s electricity supply services before May 1, 2018, and:

• Enrolled in a variable-rate contract with Viridian;

• Were automatically renewed from a Viridian fixed-rate contract to a Viridian variable rate contract;

• Enrolled in a contract through door-to-door sales company Platinum Advertising; and/or;

• Enrolled in a fixed-rate contract with a three-year term during the period of September 1, 2014 through August 31, 2015.

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