Retail Supplier Ranked First In Customer Value/Loyalty
February 27,2019
CenterPoint Energy Services (CES) said that it has been ranked as the number one major Natural Gas Marketer in Mastio & Company's recent Natural Gas Marketer Customer Value/Loyalty Benchmarking Study.
"In its 22nd edition report, Mastio analyzed customers' responses to determine their perceptions about the best supplier based on the company's prices and the benefits it offers. CES ranked highest in several categories, including reliability of natural gas supply, speed of contract negotiations and the sales team's knowledge," CES said
"The 2018 findings were based on interviews with more than 500 natural gas customers. The analysis also included approximately 2,400 responses to five open-ended questions regarding suppliers. The data was gathered through telephone interviews with key decision makers from August through November 2018," CES said