NY PSC Energy Efficiency Order Addresses Third-Party Access To Green Button Connect (GBC) Data
December 14,2018
In an order adopting 31 TBtu of additional site energy reduction by the state's utilities, the New York PSC addressed third-party access to Green Button Connect (GBC) data
"In order for the full benefits of GBC to be realized,
responsibilities for third parties accessing data through GBC as
well as the utilities’ interaction with these third parties must
be clearly articulated in a GBC Terms and Conditions agreement.
This agreement must, among other things, include reasonable
requirements for third parties to ensure the privacy and
integrity of customers’ data in relation to the risk associated
with any breech of customer data. Parties have had difficulty
agreeing on terms and conditions, particularly with respect to
data security. The utilities and Staff are directed to conduct
a collaborative with DER providers and other interested parties
to develop GBC terms and conditions that are consistent across
utility service territories. The terms and conditions should
make it no more difficult for a DER provider, for whom a
customer has provided consent, to access data than it is for the
individual customer to access data. GBC terms and conditions or
other customer privacy agreements being used in other
jurisdictions should be used as a reference in this
collaborative. In the event the collaborative does not produce a mutually agreed upon agreement, Staff will propose GBC terms
and conditions based on successful terms utilized in other
jurisdictions," the PSC said
"The collaborative should also assess the feasibility
of differentiating a 'customer agent,' an entity to whom the
customer has given permission to access their data, from other
third parties for simplified/streamlined data access. This may
have particular relevance prior to the full implementation of
GBC," the PSC said
The PSC ordered that the utilities shall conduct a collaborative, convened by Staff, with providers of distributed energy resources to develop Green Button Connect terms and conditions, as described above, and shall file a proposal on or before February 29, 2019.