Customers Begin Receiving Refunds Under Retail Supplier Settlement With AG
Massachusetts Attorney General Maura Healey announced today that customers of the competitive electricity supplier, Viridian Energy, LLC, (Viridian), "are beginning to receive restitution payments as part of a $5 million settlement reached with the AG’s Office over allegations of deceptive marketing and sales tactics that lured residents into costly contracts with high electricity rates."
The payments are part of an assurance of discontinuance the AG’s Office negotiated with Viridian and its affiliates in March 2018. The assurance of discontinuance, from March, was fully reported on here. See the prior story for a full report on allegations which led to the assurance of discontinuance
"Competitive electric suppliers like Viridian Energy use aggressive sales tactics and false promises to cheat customers out of millions of dollars," AG Healey alleged. "My office is seeking to ban these companies from signing up new customers and end this abuse of our residents."