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Australia Could Require ABCs To Base Recommendations On Best Price, Not Commercial Interests
The Australian Competition and Consumer Commission has released a final report on retail electric market reforms that includes a recommendation for de...
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New Consumer Protection Group To Fight "Fake Solar", Deceptive Marketing
A newly founded group, the Solar Consumer Protection Agency (SCPA), in partnership with affiliate solar companies, has announced the initiation of a n...
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Report: Retail Electric Sales Agents Allegedly Posed As Utility Auditors To Sign Up Customers
The Bangor (ME) Daily News reports on allegations that sales agents allegedly soliciting on behalf of a retail supplier allegedly posed as Central Mai...
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New Retail Electric Sales and Marketing Rules Take Effect In Illinois
The Illinois Commerce Commission (ICC) issued a news release to make consumers aware that, effective May 1, any Retail Electric Supplier (RES) seeki...
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Illinois Bill Would Ban POR, UCB For Retail Suppliers, Except For Muni Aggregation Customers
An Illinois bill (HB5101) backed by the Citizens Utility Board and AARP would restrict the offering of utility consolidated billing, purchase of recei...
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Report: Retail Supplier Agent Recorded Misrepresenting Company While Soliciting
Click On Detroit reports that the agent of a retail supplier was recorded allegedly misrepresenting the supplier, including stating that the agent was...
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PUC Says Marketing Of Retail Electricity On Social Media "On Our Radar"
The Bangor (ME) Daily News reports that the use of social media posts to promote retail electricity offers by independent agents of retail suppliers -...
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Report: Telemarketer Backlash Prompts Retail Supplier To Shift To Door-to-Door
The Norwalk (CT) Hour reports on a change in sales strategy recently disclosed by Crius Energy during an investor call, as the company has shifted mor...
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CBS Boston: How To Protect Yourself From Unwanted Electric Bill Changes (From Retail Suppliers)
WBZ-CBS Boston ran a story cautioning customers to check their electricity bill to determine if the customer has been switched to a retail supplier wi...
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ICC Publishes Final Order On New Retail Supplier Marketing Rules
The Illinois Commerce Commission has posted a final order containing the adopted new retail electric marketing and sales rules See the order here ...
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Utility Says It Received "Thousands" of Complaints About Retail Supplier Sales, Calls Them Predatory
WCPO-9, Cincinnati, reports on aggressive sales tactics used by retail suppliers, and reports that Duke Energy spokeswoman Sally Thelen said that the ...
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Report: New York ESCO Using Half-Ring/To Voicemail Sales Tactic
The Albany Times-Union reports that an ESCO, or agent on the ESCO's behalf, is using a form of telemarketing wherein the sales call will ring for ...
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Reliant Inks Three-Year Agreement As Signature Sponsor Of New Dallas Zoo Event
Dallas Zoo will debut a new seasonal tradition starting this November, hosting its inaugural holiday celebration – Dallas Zoo Lights Presented b...
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Illinois Retail Merchants Association Launching Own Broker
The Illinois Retail Merchants Association (IRMA) has received a license from the Illinois Commerce Commission to act as an electric agent, broker, and...
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State Attorney General Files Lawsuit Against Retail Supplier
Illinois Attorney General Lisa Madigan has filed a lawsuit against, an alternative retail electric supplier The AG's office alleged in a news release...
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