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Report: Retail Supplier Agent Recorded Misrepresenting Company While Soliciting
Click On Detroit reports that the agent of a retail supplier was recorded allegedly misrepresenting the supplier, including stating that the agent was...
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Report: Telemarketer Backlash Prompts Retail Supplier To Shift To Door-to-Door
The Norwalk (CT) Hour reports on a change in sales strategy recently disclosed by Crius Energy during an investor call, as the company has shifted mor...
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PUC Increases Civil Penalty On Retail Supplier
The Pennsylvania PUC on February 8 issued an order in Docket M-2016-2546422 on a proposed settlement agreement between the Commission's Bureau of Inve...
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CBS Boston: How To Protect Yourself From Unwanted Electric Bill Changes (From Retail Suppliers)
WBZ-CBS Boston ran a story cautioning customers to check their electricity bill to determine if the customer has been switched to a retail supplier wi...
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Utility Says It Received "Thousands" of Complaints About Retail Supplier Sales, Calls Them Predatory
WCPO-9, Cincinnati, reports on aggressive sales tactics used by retail suppliers, and reports that Duke Energy spokeswoman Sally Thelen said that the ...
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Electric Customers File Complaints About Door-To-Door Sales, Impression Agent Worked For Utility
WPRI (Providence, RI) reports that the DPU has received complaints about door-to-door sales conducted on behalf of retail electric suppliers, and repo...
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Report Claims Complaints About Retail Suppliers "Surging" In Massachusetts
A post by Evan Anderson published on claims that, "complaints about dubious [retail supplier] 'deals' surging in Massachusetts." One bas...
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Texas AG Reaches Settlement Concerning Door-to-Door Marketing, Company To Pay $135,000
Texas Attorney General Ken Paxton announced that his office reached a settlement with Vivint, Inc. over allegations Vivint violated the Texas Deceptiv...
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Police: Complaints on Door-to-Door Energy Marketer Received Within Two Hours Of Granting Permits
Complaints about a door-to-door independent contractor energy marketer in Leetonia, Ohio were received by police within two hours of the marketer rece...
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Police Warn About Fake Utility Employees Going Door-to-Door
Police in Lisle, Ill., have alerted residents about individuals allegedly masquerading as fake ComEd employees and asking to see customers' bills to d...
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Texas PUC Publishes Written Final Rule on Use of Portable Electronic Devices In Door-to-Door Sales
The Texas PUC has published a written final rule which allows retail electric providers to enroll customers via door-to-door sales using a portable el...
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NY Columnist: ESCOs Haven’t Fulfilled Promise
Marlene Kennedy, in a column for The Daily Gazette (Schenectady, NY) says New York ESCOs have not fulfilled their promise, and hoped that the PSC wou...
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PURA Won't Open Investigation of Supplier, Theft Suspects Were Not Selling On Supplier's Behalf
The Connecticut Public Utilities Regulatory Authority declined a request from the Office of Consumer Counsel to open an investigation of Starion Energ...
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AARP Survey: 61% Oppose Door-to-Door Energy Marketing
Nearly two-thirds (61%) of respondents to a survey of Connecticut residents by AARP say that electricity suppliers should not be able to sell the...
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Potentially False Mention Of Supplier By Doorstep Theft Suspect Prompts OCC To Seek Investigation
The Connecticut Office of Consumer Counsel has requested that PURA open an investigation of Starion Energy after an NBC Connecticut report concerning ...
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