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Report: Retail Electric Sales Agents Allegedly Posed As Utility Auditors To Sign Up Customers
The Bangor (ME) Daily News reports on allegations that sales agents allegedly soliciting on behalf of a retail supplier allegedly posed as Central Mai...
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Report: Retail Supplier Agent Recorded Misrepresenting Company While Soliciting
Click On Detroit reports that the agent of a retail supplier was recorded allegedly misrepresenting the supplier, including stating that the agent was...
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Report: Telemarketer Backlash Prompts Retail Supplier To Shift To Door-to-Door
The Norwalk (CT) Hour reports on a change in sales strategy recently disclosed by Crius Energy during an investor call, as the company has shifted mor...
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PUC Increases Civil Penalty On Retail Supplier
The Pennsylvania PUC on February 8 issued an order in Docket M-2016-2546422 on a proposed settlement agreement between the Commission's Bureau of Inve...
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CBS Boston: How To Protect Yourself From Unwanted Electric Bill Changes (From Retail Suppliers)
WBZ-CBS Boston ran a story cautioning customers to check their electricity bill to determine if the customer has been switched to a retail supplier wi...
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Utility Says It Received "Thousands" of Complaints About Retail Supplier Sales, Calls Them Predatory
WCPO-9, Cincinnati, reports on aggressive sales tactics used by retail suppliers, and reports that Duke Energy spokeswoman Sally Thelen said that the ...
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Electric Customers File Complaints About Door-To-Door Sales, Impression Agent Worked For Utility
WPRI (Providence, RI) reports that the DPU has received complaints about door-to-door sales conducted on behalf of retail electric suppliers, and repo...
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Report Claims Complaints About Retail Suppliers "Surging" In Massachusetts
A post by Evan Anderson published on Muckrock.com claims that, "complaints about dubious [retail supplier] 'deals' surging in Massachusetts." One bas...
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Texas AG Reaches Settlement Concerning Door-to-Door Marketing, Company To Pay $135,000
Texas Attorney General Ken Paxton announced that his office reached a settlement with Vivint, Inc. over allegations Vivint violated the Texas Deceptiv...
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Police: Complaints on Door-to-Door Energy Marketer Received Within Two Hours Of Granting Permits
Complaints about a door-to-door independent contractor energy marketer in Leetonia, Ohio were received by police within two hours of the marketer rece...
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Police Warn About Fake Utility Employees Going Door-to-Door
Police in Lisle, Ill., have alerted residents about individuals allegedly masquerading as fake ComEd employees and asking to see customers' bills to d...
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Texas PUC Publishes Written Final Rule on Use of Portable Electronic Devices In Door-to-Door Sales
The Texas PUC has published a written final rule which allows retail electric providers to enroll customers via door-to-door sales using a portable el...
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NY Columnist: ESCOs Haven’t Fulfilled Promise
Marlene Kennedy, in a column for The Daily Gazette (Schenectady, NY) says New York ESCOs have not fulfilled their promise, and hoped that the PSC wou...
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PURA Won't Open Investigation of Supplier, Theft Suspects Were Not Selling On Supplier's Behalf
The Connecticut Public Utilities Regulatory Authority declined a request from the Office of Consumer Counsel to open an investigation of Starion Energ...
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AARP Survey: 61% Oppose Door-to-Door Energy Marketing
Nearly two-thirds (61%) of respondents to a survey of Connecticut residents by AARP say that electricity suppliers should not be able to sell the...
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