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Report: Retail Electric Sales Agents Allegedly Posed As Utility Auditors To Sign Up Customers
The Bangor (ME) Daily News reports on allegations that sales agents allegedly soliciting on behalf of a retail supplier allegedly posed as Central Mai...
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Report: Complaints About Georgia Gas Marketers Hit Historic Low reports that complaints about competitive natural gas suppliers in Georgia are at their lowest level in the past eight years, an...
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Exorbitant Power Bills Being Reported In Monopoly States, Too
While recent high power bills have drawn attention in Maine and prompted a PUC investigation at Central Maine Power, the Belfast (ME) Republican Journ...
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Spike In Electric Bills Under Investigation (One Customer Reports 66% Jump In Retail Supplier Rate)
A recent spike in electricity bills is being investigated by Maine regulators, the Portland (ME) Press Herald reports While a variety of factors have...
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Report Claims Complaints About Retail Suppliers "Surging" In Massachusetts
A post by Evan Anderson published on claims that, "complaints about dubious [retail supplier] 'deals' surging in Massachusetts." One bas...
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Police: Complaints on Door-to-Door Energy Marketer Received Within Two Hours Of Granting Permits
Complaints about a door-to-door independent contractor energy marketer in Leetonia, Ohio were received by police within two hours of the marketer rece...
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New York Watchdogs Seek Tighter Limits On Energy Retailers
The Lockport (NY) Union-Sun & Journal published a story on efforts by the New York PSC to crackdown on ESCOs See the story here...
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CUB Launches Online Tool For Customers To Avoid Retail Supplier "Rip-Offs", Says Complaints Spike
The Illinois Citizens Utility Board (CUB) launched a new online help center which CUB said is designed, "to warn consumers about bad natural gas ...
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What Triggers NY PSC Heightened Investigation Of ESCO Compliance? State Comptroller Gives Insight
The New York State Comptroller issued an audit on the New York PSC's handling of complaints, and while is focused generically on the complaint process...
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Pennsylvania PUC Publishes Number of Complaints Against Individual Retail Suppliers
As part of an annual Utility Consumer Activities Report and Evaluation (UCARE Report), which shows overall consumer complaints about utilities and pay...
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Texas Customer Upset Over Process For TXU To Take Care Of Prior REP’s Termination Fee When Switching
A TXU customer is upset with claims allegedly made by a sales agent that the company would take care of the customer's early termination fee with thei...
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Court: Illinois Commerce Commission Lacks Exclusive Jurisdiction Over Retail Supplier Rate Disputes
The Illinois Supreme Court has issued an opinion finding that the Illinois Commerce Commission does not have exclusive jurisdiction over contractual r...
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TCAP Reports "Big Drop" In Texas Electricity Complaints
Texas electricity complaints filed with state regulators have dropped to a new post-electric deregulation low, according to a new report by the Texas ...
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Muni Aggregation Customers Overcharged By Supplier In Administrative Error
Customers of the opt-out municipal electric aggregation in DeKalb, Illinois, were charged a rate nearly 1¢ per kWh higher than the rate they were supp...
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Report: How Retail Suppliers "Siphoned" More Than $20 Million From Customers (vs. SOS)
The Bangor Daily News reports that, "hundreds of thousands of Maine CEP [competitive electricity provider] customers would have paid $20 million ...
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