Report Claims Complaints About Retail Suppliers "Surging" In Massachusetts
A post by Evan Anderson published on Muckrock.com claims that, "complaints about dubious [retail supplier] 'deals' surging in Massachusetts."
One bas...
Read More · Comments
Police: Complaints on Door-to-Door Energy Marketer Received Within Two Hours Of Granting Permits
Complaints about a door-to-door independent contractor energy marketer in Leetonia, Ohio were received by police within two hours of the marketer rece...
Read More · Comments
New York Watchdogs Seek Tighter Limits On Energy Retailers
The Lockport (NY) Union-Sun & Journal published a story on efforts by the New York PSC to crackdown on ESCOs
See the story here...
Read More · Comments
CUB Launches Online Tool For Customers To Avoid Retail Supplier "Rip-Offs", Says Complaints Spike
The Illinois Citizens Utility Board (CUB) launched a new online help center which CUB said is designed, "to warn consumers about bad natural gas ...
Read More · Comments
What Triggers NY PSC Heightened Investigation Of ESCO Compliance? State Comptroller Gives Insight
The New York State Comptroller issued an audit on the New York PSC's handling of complaints, and while is focused generically on the complaint process...
Read More · Comments
Pennsylvania PUC Publishes Number of Complaints Against Individual Retail Suppliers
As part of an annual Utility Consumer Activities Report and Evaluation (UCARE Report), which shows overall consumer complaints about utilities and pay...
Read More · Comments
Texas Customer Upset Over Process For TXU To Take Care Of Prior REP’s Termination Fee When Switching
A TXU customer is upset with claims allegedly made by a sales agent that the company would take care of the customer's early termination fee with thei...
Read More · Comments
Court: Illinois Commerce Commission Lacks Exclusive Jurisdiction Over Retail Supplier Rate Disputes
The Illinois Supreme Court has issued an opinion finding that the Illinois Commerce Commission does not have exclusive jurisdiction over contractual r...
Read More · Comments
TCAP Reports "Big Drop" In Texas Electricity Complaints
Texas electricity complaints filed with state regulators have dropped to a new post-electric deregulation low, according to a new report by the Texas ...
Read More · Comments
Muni Aggregation Customers Overcharged By Supplier In Administrative Error
Customers of the opt-out municipal electric aggregation in DeKalb, Illinois, were charged a rate nearly 1¢ per kWh higher than the rate they were supp...
Read More · Comments
Report: How Retail Suppliers "Siphoned" More Than $20 Million From Customers (vs. SOS)
The Bangor Daily News reports that, "hundreds of thousands of Maine CEP [competitive electricity provider] customers would have paid $20 million ...
Read More · Comments
CUB: Utility Customers Should Beware Unethical Slamming Scams
The Chicago Tribune published an article (from partner the Lake Zurich Courier) summarizing the Illinois Citizens Utility Board's red flags for retail...
Read More · Comments
Some Upset With Pa. PUC’s Handling of Polar Vortex Complaints
The Pittsburgh Post-Gazette reports that some customers (turned plaintiffs in lawsuits) are upset with the Pennsylvania PUC's handling of several pola...
Read More · Comments
DMN Watchdog Details Alleged "Brazen" "Con" In Door-to-Door Electricity Pitch
Dave Lieber, Dallas Morning News Watchdog, in his latest column opens with what Lieber describes as a "brazen" "con" in a door-to-...
Read More · Comments
Report: Connecticut Electric Supplier Complaints Plummeted Last Year
Complaints from Connecticut customers about retail electricity suppliers decreased 63% in 2015, HartfordBusiness.com reports
See HartfordBusiness.c...
Read More · Comments
|
